Kalodge Clothing ("we", "us", "our") operates the website kalodge.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and place an order.
1. Information We Collect
We collect information when you:
- Place an order.
- Subscribe to our newsletter.
- Contact us via email.
The types of information we may collect include:
- Personal Identification Information: name, email address, mailing address, phone number.
- Payment Information: credit card details, billing address (processed securely via Stripe or PayPal; we do not store any payment information).
- Order Information: items ordered, shipping information.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your order through our order fulfillment partner.
- Process payments securely through Stripe and PayPal.
- Send updates about your order, shipping, and any issues related to your purchase.
- Respond to customer service inquiries.
- Send occasional promotional emails, if you’ve subscribed to our newsletter (you can unsubscribe at any time).
3. Sharing Your Information
We share your information with trusted third-party service providers solely for business purposes:
- Order fulfillment and shipping.
- Stripe and PayPal for secure payment processing.
- Hosting our ecommerce store.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
4. Cookies
Our website may use cookies to enhance user experience, track browsing behavior, and remember certain information. You can choose to set your browser to refuse cookies, but some parts of our site may not function properly.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (except for data needed to fulfill legal obligations).
To exercise your rights or if you have any questions, please contact us here.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on this page, and the date of the most recent revision will be noted at the top of the policy.